Screenshot Tour
Admin | Operator | Visitor
Visitor Area
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When you add the passive chat initiation code to your website your visitors will see images like these. The status images/text displayed are based on whether operators are available in the zone or not. |
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With the proactive invitation code on your website, visitors will see an invitation similar to this when an operator invites them into chat. |
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The visitor chat window shows the visitor the operator's name and icon (if any). The visitor can also leave the operator feedback and email or print the chat transcript. |
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When operators are not available for chat your visitors can leave a message through this form. The message will be directed to the appropriate operator based on zone. |
Admin | Operator | Visitor
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